"Thanks to Pliant, we've been able to win customers from other Atlassian partners.”

Challenge: Currency fluctuations and high fees

Acocon GmbH buys Atlassian licenses on behalf of its clients and they required an Atlassian credit card solution. When paying by invoice and bank transfer through its regular bank, the Bielefeld-based company was particularly concerned about exchange rate fluctuations and the handling of fixed-term contracts.

Atlassian allows four to six weeks payment terms for its customers. "If I pay later, I don't know what exchange rate to calculate. That has been the source of a lot of discrepancy," Schönrock said.

Over the past few years, we've seen an increasing number of customers move from Atlassian Premium to the Atlassian Cloud, where they pay monthly. This results in unreasonably high fees at the bank.

Solution: Suitable credit card solution for licensing

Since implementation, Pliant has provided acocon with an account manager for all issues. Even a last-minute limit increase was quickly approved by contacting Pliant directly.

With Pliant credit cards, all transactions take place in real time. And it can take up to 45 days for the funds to be debited. This eliminates the need for hedging and allows acocon to benefit from Atlassian's payment targets. Cash flow and invoicing can be in sync as usual. Pliant also offers a compelling solution for foreign payments made in U.S. dollars. This means that no transaction fees are charged, as opposed to those charged by the bank. In addition, acocon GmbH receives attractive cashback for high card spending.

Outcome: Flexible credit cards are a competitive advantage

Pliant's credit card solution and direct support provide acocon with speed and flexibility. The result: increased retention and new clients. "Simply because it's convenient. Our clients' accountants, who use standard bank cards, naturally understand the uncertainty caused by fluctuating exchange rates. We provide them with a flexible solution. With us, they only pay for what they use each month. And that is very popular with customers right now," says Schönrock.