Salabam Solutions
“Pliant Pro API is a key asset to our travel booking platforms.”
Diego Furlani, Founding Partner at Salabam SolutionsThanks to the experts from Vincit, businesses improve through digital technology. In order to modernise the company's credit card system, they decided to switch to Pliant. In this case study, Merelle Ahlman, Finance Administrator at Vincit, explains why she recommends Pliant for its ease of use, time-saving features and reliability across multiple entities.
Vincit, a global team of 450 specialists, aims to improve businesses by leveraging digital technology, prioritizing its practical advantages over following trends. The company's shares are listed on the First North marketplace, operated by Nasdaq Helsinki Ltd. Responsible for renewing the company’s credit cards, Ahlman chose to implement Pliant’s digital credit card solution for Vincit's entities in Finland and Sweden. Her responsibilities include overseeing all the cards, managing users, and ensuring accurate accounting for the company.
Self-Management: Ability to issue and lock credit cards and manage card-level controls.
Real-time transaction monitoring: Transactions appear immediately, allowing for prompt receipt submission.
Time-Saving: Eliminates the need for form-filling and bank communication.
Compliance: Direct control over card issuance and cancellation improves security and reliability.
Before implementing Pliant's digital credit card solution, Vincit encountered inefficiencies with their traditional bank-issued company credit cards.
The process of managing these cards was cumbersome and time-consuming, requiring emailing the bank for issuing new cards, terminating old ones, or adjusting credit limits.
Additionally, transactions took three days to appear in their expense management system, Bezala, causing delays in expense tracking and a frequent issue of missing receipts.
Vincit connected Pliant with Bezala, bringing the card management and expense tracking processes up to date.
The API integration with Bezala ensures real-time transaction visibility, improves financial oversight and enables instant submission of receipts. This seamless process has significantly improved compliance, as employees are more incentivised to submit receipts promptly, supported by automatic reminders. "They see the transaction immediately and simply take a picture of the receipt to upload it. Now, our accounting looks much, much better and is up to date compared to before", says Ahlman.
One of the most beneficial features for Vincit is the ability to independently manage all aspects of their credit cards, including issuing, canceling, and adjusting credit limits instantly. This self-service capability eliminates the lengthy wait times and administrative overhead associated with traditional bank-issued cards. Employees now receive virtual cards within minutes, enabling prompt payments for urgent needs.
Pliant has streamlined Vincit's credit card management, improved accounting accuracy, and enhanced overall efficiency, making it highly recommended for other multinational companies.
The time-saving benefits are substantial, especially when creating new cards. Ahlman simply adds the employee's name and email address in the Pliant apps, as opposed to the previous cumbersome paperwork and bank communication.
For most tasks she doesn’t need to contact her card provider anymore, but "if an employee has a tricky question, Roni, my account manager at Pliant quickly finds the right answer. He has made my work easier. His support and proactive outreach ensured the implementation went smoothly. He's a keeper and very good at what he does”, says Ahlman.
Canceling cards has also become more reliable and efficient, as it is now managed directly through the Pliant apps, eliminating the uncertainty and delays associated with bank processing.
Accounting accuracy has greatly improved, with up-to-date records due to real-time transaction monitoring, ensuring that accounting is more current than ever before. Pliant's integration with Bezala means transactions are visible immediately, enhancing the reliability of financial records.
“Pliant Pro API is a key asset to our travel booking platforms.”
Diego Furlani, Founding Partner at Salabam Solutions"Thanks to Pliant, we save up to 10 hours per month on billing alone.”
Peter Wundsam, Managing Partner of Forvis Mazars in Austria"Pliant CaaS offers us the best technical functionality and the best service."
Bas Janssen, Head of Strategic Initiatives at Mobile Expense"Before Pliant, every credit card statement brought a cold sweat."
Lasse Iskanius, Co-founder of Julkee x Lempee"Pliant develops the card platform so we can focus on our customers.”
Marc Will, CEO of Intertours Reisen & Events GmbHOur team is available every Monday to Friday from 9am to 5pm to answer your questions personally.